Spark Network Services - Rules For MCI 900 Numbers

900 Caller Paid Service - LEC Restrictions / Program Content Guidelines

WorldCom uses Local Exchange Carriers (LEC's) as an agent to provide billing & collection service for 900 services. As such, the company is obligated to abide by the restrictions that LEC's place on Billing & Collections (B&C) for 900 services. Below are the examples of restrictions from the four largest LEC's.

WorldCom is unable to provide billing and collections service to programs that do not comply with the LEC restrictions. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL LEC RESTRICTIONS. NOR IS IT INTENDED TO MODIFY THE TERMS OF THE 900 CALLER PAID SERVICE BILLING AND COLLECTION AGREEMENT OR THE EXHIBIT C PROGRAM CONTENT GUIDELINES.

General Requirements - 900 Caller Paid Service

All Audiotext Or Pay-Per-Call Services And/Or Information Services Must Be Assigned A 900
Access Code Only.
Customers Must Obtain And Follow All Local, Federal And State Laws And Regulations Covering Service.
WorldCom is Not Responsible for Providing Said Documents to Customers. Jurisdiction Must Be Domestic.
Agrees To Submit 900 Service Messages So That The Presentation Of Such Messages On The End User's
Bill Appears With The Same 900 Number The End User Actually Dialed.
Pay-Per-Call Service Invoice Literals Must Be In A Format That Clearly Identifies Such
Charges To End Users.
This Identification Should Be In A Form Easily Recognizable By End
Users, E.G., Sportsphone, Horoscope, Etc. They should be Minimum of five characters,
maximum of ten. They should not contain any punctuation.

General Advertising Guidelines

Must Follow The Rules Of TDDRA
Cannot Be Misleading, Confusing Or Offensive
Cannot Target Or Exploit Minors Or Those Who Are Developmentally Or Mentally Incompetent;
18 or older age disclaimer must be shown
Program cost must be clearly and accurately defined
Must show Sponsor Info (city, state, zip)
Must show Sponsor Customer Service Number
Cannot Include Negative Presubscription (I.E. - "Opt Out")

Disclosure

At LEC's Request, 900 Customer May Be Required To Provide The Following Information At Any Time:
Advertised Name Of The PPC Service
900 Customer Name
Contact Phone Number For Customer Service Related Issues
Telephone Number Dialed By The End User To Reach 900 Customer, And Appears On End-User Bill
The PPC Service Name That Is Displayed With The Charge Amount On The End-User Bill
A Brief Description Of The Service Content
Identification Of The Price As A Flat Rate Or Time Sensitive; If Time Sensitive, The Rate And The Time
Segment (E.G. Per Minute) In Which The Rate Is Applied.

LEC 900 Service Limitations

Programming And Applications Will Not Be Accepted:
Involves Providing The Caller With NonTelecom Merchandise
Will Be Manually Transferred Or Re-Originated
Involve Caller Or Other Parties Receiving Goods And/Or Services After Call
Involves The End User Dialing A Toll Free Number And Then Calling The End User Back On A Collect
Basis At A Per Call Or Per-Time-Interval Charge.
Applications That Adversely Impacts Reputation Of LEC
Solicits Political/Charitable Contributions
Live Psychic Programs
Use Of Telegrams To Receive Fulfillment
Provide Toll-Free Number For Inquiries
Programming that Creates Undue Burden on The Caller or the LEC
Programming Non-Compliant With TDDRA
Condones, Describes Or Refers To Obscene Or Explicit Programming, Including All Sexual Acts
Markets Travel Programs
Job Lines
Targets Children or Contains Programming Specifically Geared Towards Children
Condones, Describes Or Refers To Unlawful Conduct Or Acts Of Violence
Uses Vulgar Language
Games, Sweepstakes, Contests Or Lotteries
Use Of Autodialers Or Computerized Dialing Systems And Or Voice Recordings To Solicit Calls
Generates High Number Of Complaints Or Adjustments
Service Accessed By Means Other Than A 900 Number
Any Phone Number Advertised Or Widely Understood As Toll-Free That Results In A Charge To The
End User
Marketing Practices That Exploit Or Are Misleading, Confusing Or Offensive
PIN For Future Services Not Rendered Rendered On First Call
Referral To Another Number
Calls That May Result In Nuisance Calls To LEC
Information Regarding Credit Cards, Credit Repair Or Related To Credit
Services Which Allude To Discrimination Based On Race, Gender, Ethnic Origin, Religion, Disability,
Sexual Orientation, Or Veteran Status
Group Access Bridged Gab (Chat Lines)
False, Untimely Or Misleading Information
Confusing Or Offensive Information
Programming Charges That Include The Cost Of Anything Other Than A Recorded Announcement Or
Interactive Communication, Which May Include, But Are Not Limited To, Goods, Products, Samples,
Services, And/Or Informational Material Provided After The Conclusion Of The Call,
Fees & Services On The Internet - Including, But Not Limited To Yellow Pages Directory Advertising,
Web Page Design And Creation.
Voting, Polling or Survey Applications - effective 2/15/03

900 Caller Paid Service - LEC Restrictions / Program Content Guidelines

900 Numbers Facts & Information